Cristallerie Saint-Louis (HERMES brand)
EXPERTISE.
Audit and consultancy, Magento 2 migration
TECHNOLOGY.
Magento 2
FIELD.
Retail and Services
overview
The Compagnie des Cristalleries de Saint-Louis is a French crystal manufacturer that creates pieces in the fields of decoration, tableware, lighting, and furniture. Founded in 1586 in the Münzthal valley in Moselle, it is the oldest crystal manufacturer in France. It is part of the Hermès group.
Crystal parts are hand-blown, carved, and hand-decorated every day by the Saint-Louis craftsmen.
A matter of trust
We were approached by the Compagnie des Cristalleries de Saint-Louis to conduct an audit of their existing platform. Still running on an outdated version, we performed a code audit to propose a solution tailored to their needs and assist them in migrating the platform to the latest version of Magento. The action plan we delivered outlined our vision to achieve an ambitious goal: migrating the store to the latest version within just a few weeks. Following the success of this audit, the Compagnie des Cristalleries de Saint-Louis entrusted us with upgrading their e-commerce store.
Challenges and Compliance
The primary challenge of this migration was ensuring compliance with PCI DSS (Payment Card Industry Data Security Standard) regulations. These standards guarantee the protection of customers’ payment data. Our role was not only to secure the site but, more importantly, to ensure the safety of online transactions, in order to maintain the trust and satisfaction of the prestigious crystal manufacturer’s customers.
word from their chief information officer
Our team also had the opportunity to visit the glassworks and the adjacent museum during our meetings in Saint-Louis-lès-Bitche. We were able to admire the masterful craftsmanship of the crystal artisans, bringing us closer to our own values of passion and expertise.
Since our intervention, the IT Director of the glassworks has observed an objective counterbalance :
ATI4’s involvement allowed us to strengthen our understanding and management of our Magento solution and to draw significant conclusions on how to improve and optimize.
The ATI4 team showed great agility in working with our teams and our long-time service provider during the upgrade of the Magento version. Through this collaboration, we were swiftly able to handle all the technical challenges of our Ecommerce platform.
– Éric Gangloff, the Cristallerie’s Chief Information Officer
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